Returns & Exchanges
At Zaraf, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns and exchanges. All items must be in their original condition, unworn and with tags attached, to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original packaging and include the printed return authorization slip inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing